What Information We Collect
When you use the 1333bit platform, we collect several types of information. This data falls into two main categories — information you provide directly, and information collected automatically.
Information Provided Directly:
- Full name, email address, phone number, and date of birth.
- Residential address and country.
- National ID card or passport number (for KYC verification).
- Payment method details (Mobile Banking, Nagad, Rocket number, etc.).
- Information provided when contacting our support team.
Automatically Collected Information:
- IP address, browser type and version.
- Device type, operating system, and screen resolution.
- Your activity log on the platform — pages visited and time spent.
- Gaming history, bet amounts, and transaction records.
- Data collected through cookies and similar tracking technologies.
How Your Information Is Used
1333bit uses the data it collects solely for the following purposes:
| Purpose | Data Used | Legal Basis |
|---|---|---|
| Account Creation & Management | Name, Email, Phone | Contractual Necessity |
| Identity Verification (KYC) | NID, Passport | Legal Obligation |
| Payment Processing | Payment Information | Contractual Necessity |
| Fraud Prevention | IP & Log Data | Legitimate Interest |
| Customer Support | All Data Types | Contractual Necessity |
| Sending Promotional Offers | Email, Phone | Consent |
| Platform Improvement | Usage Statistics | Legitimate Interest |
If you do not wish to receive promotional communications, simply let our support team know and we will remove you from that list.
Cookie Policy
1333bit uses cookies on its website and app. Cookies are small text files stored in your browser that help enhance your experience.
Types of cookies we use:
- Essential Cookies: Essential for maintaining login sessions and security. These cannot be disabled.
- Functional Cookies: Remembers your preferences such as language or theme.
- Analytics cookies: To understand how the platform is being used. This data is collected anonymously.
- Session Cookies: Deleted when the browser is closed.
Data Sharing & Disclosure
1333bit never sells your personal information or shares it with third parties for advertising purposes. However, information may be shared in the following limited circumstances:
- Payment processors: Necessary information is shared with approved payment gateways such as Mobile Banking, Nagad, and Rocket to process transactions.
- Legal Authorities: Disclosure of information is mandatory upon a valid court order or lawful request from a law enforcement authority.
- Cybersecurity Partner: Anonymized data may be shared with trusted partners for fraud detection and prevention.
- Business transfers: Users will be notified in advance of any future merger or acquisition.
Data Protection Practices
To keep your data secure, 1333bit has adopted internationally recognized cybersecurity measures. Our security framework is structured across the following layers:
- SSL/TLS Encryption: All data transmitted on the platform is protected by 256-bit SSL encryption.
- Two-Factor Authentication (2FA): Adds an extra layer of security to your login.
- Regular security audits: Our systems are regularly audited by third-party security experts.
- Firewall & DDoS Protection: Maximum measures in place to prevent unauthorized access and attacks.
- Data encryption at rest: Sensitive data stored on our servers is also kept in encrypted form.
- Staff Training: Staff involved in data management receive regular privacy training.
Data Retention Period
1333bit does not store your data indefinitely. Specific retention periods are defined for each type of information:
- Account Information: For as long as your account is active, and up to 5 years after closure.
- Transaction records: A minimum of 5 years as required by law.
- KYC Documents: Up to 5 years after account closure.
- Support Conversations: Up to 2 years from the last interaction.
- Cookie Data: Automatically deleted within 30 days to 1 year.
Once the retention period expires, your data will be securely deleted or anonymized.
Your Rights
As a 1333bit user, you have the following rights over your personal information:
Right to Access
You can request to know what information we hold about you.
Right to Rectification
You may request corrections to any inaccurate or incomplete information.
Right to Erasure
You may request deletion of your data where there is no legal obligation to retain it.
Right to Restrict Processing
You may request that we limit how your data is used for specific purposes.
Right to Data Portability
You can request a copy of your data or have it transferred elsewhere.
Right to Object
You may object to your data being used for marketing or profiling purposes.
To exercise any of these rights, email us at [email protected]. We will respond within 30 days.
Third-Party Links & Services
The 1333bit platform may at times connect with third-party payment gateways or game providers. These third parties operate under their own privacy policies, and 1333bit is not responsible for their practices.
We only work with trusted, licensed partners who are committed to data protection. It is your responsibility to review the privacy policies of any third-party services before using them.
Minor's Privacy
1333bit is strictly for users aged 18 and above. We do not knowingly collect personal information from minors.
If we become aware that a user is a minor, their account will be immediately suspended and any collected data will be deleted. If a parent or guardian suspects their child is using 1333bit, please contact our support team immediately.
Policy Changes
1333bit may update this Privacy Policy at any time. If significant changes are made, we will notify you by email or through an in-platform announcement.
Continued use of 1333bit after any changes constitutes acceptance of the updated policy. Please revisit this page regularly and check the "Last Updated" date at the top.
Contact Us
For any privacy-related questions, complaints, or requests to exercise your rights, please contact us through the following:
- Email: [email protected]
- Live chat: Available 24/7 on the Platform
- Response Time: Typically within 1–3 business days
For more information, visit our FAQ Page and Terms and Conditions Visit the page.
256-bit SSL Protection
Every transaction and piece of personal information you share is protected by bank-grade SSL encryption — no interception possible.
No Sale of Data
1333bit never sells your data. Your information is used solely to improve our services and maintain security.
Full Control in Your Hands
View, update, or request deletion of your information at any time through your account settings.
Regular Security Audits
Regular system audits are conducted by independent expert teams to identify and address any vulnerabilities before they can cause harm.
Complete Transparency
You are always clearly informed about what data is being collected and why — no hidden agendas.
24/7 Support
Our support team is available 24/7, 7 days a week for any privacy-related questions.